Cozzia CZ 388 Massage Chair Review & Rating 2024

Are you a committed Do-It-Yourselfer? Of the opinion that there’s no such thing as too many options?

If you are looking for a massage chair that offers you all the customization you could ever want and loads of other great features, then you will love our comprehensive review of the Cozzia CZ 388.

If you haven’t heard of Cozzia, you’re not alone. The brand isn’t especially well-known, but as you’ll see, this chair, priced in the mid-range, is filled with features and has enough therapeutic benefits to make chronic pain sufferers smile with the prospect of relief—just like most of the other models in our Cozzia massage chair reviews.

In the following sections, we’ll outline those features in detail and explain their limitations so you’ll have a complete picture and can make an informed purchasing decision. Let’s get right to it!

Cozzia CZ 388 Massage Chair Features

S-Track Design & Quad Rollers

The 388 has good bones. It is built around an S-Track frame, which allows its quad rollers to follow the natural curve of your body’s spine. This is the current industry standard, so it is no surprise that the model has both.

3D Body Scan

Building on the bones of the chair, the 388 also features 3D Body Scanning Technology.

Before your massage begins, the chair will scan you to find your body’s pressure points, making subtle adjustments to the position of the rollers because, let’s face it, if the rollers aren’t hitting the sore spots on your back, you’re going to have a sub-optimal massage. This technology helps make sure that doesn’t happen.

Sometimes, though, the technology gets it wrong. In those cases, the remote also features buttons that allow you to manually tweak the roller position and the width of the massage field to ensure a world-class massage every time you use it.

Zero-Gravity Seating

This is always a popular feature and highly sought after. Inspired by NASA, it enhances the massage experience by reclining you to a position with your knees slightly above your heart.

This means that almost all your body’s weight presses down against the rollers, resulting in a deeper and more penetrating massage—an excellent feature addition. In this case, the only quibble we have with the implementation is that the 388 only offers a single Zero-G seating position.

That’s not a reason to take a pass on this chair, but it is a bit of a disappointment and one we hope Cozzia will correct in a future model upgrade.

So Many Options It Will Blow Your Mind

In our view, this is where the Cozzia Model CZ 388 shines. It offers more options and combinations than we’ve ever seen in a chair in its price range. Starting with the techniques, you get:

The presence of two advanced techniques is excellent because even at the mid-range, often you only get one, but it gets better. The 388 offers “Dual Action Massage,” which allows you to select and use any two techniques together, vastly expanding the number of combinations.

However, that’s just the start. The chair also offers several pre-programmed massages and some partial massage modes, as outlined below.

If that weren’t enough, the various massage options available could be modified via the remote through five different intensity and speed levels. The industry standard is three, so even without Dual Massage Mode, this chair would still have more massage combinations than others in its price range.

The result is more massage options than you’ll likely ever use. You can experiment to your heart’s content. Do-It-Yourselfers rejoice!

​Air Massage Mode

In addition to offering many roller-based options, the 388 also has 50 Second Generation Airbags and delivers an excellent full-body air massage.

If you’d rather not have a full-body massage, select from several localized air massage options focusing on specific body parts. These are:

As with the roller-based massage options, the air massage can be customized via the remote through five intensity levels.

​Lumbar Heat

Heat is always a welcome addition to any massage chair, and this will probably be the go-to feature for people who suffer from chronic lower back pain. Heat plus massage offers a superior experience and more pain relief.

We have two small quibbles about how this feature was implemented, but in fairness, our two objections are true for most of the massage chairs on the market today.

First, the temperature cannot be precisely controlled. You can turn the heat on or off, but that’s it. Second, more heat is always better. We’d love to see heated leg massage ports in this model.

​Seat Vibration

This is a feature that users either love or despise. Those who love it say that it helps improve blood flow and circulation, especially in the hips and thighs, while those who don’t like it say it feels like the chair is trying to shake their eyes out of their head.

Note that the vibration feature can be added to any of the massage options we’ve covered so far, adding to the many combinations you can create.

​Spot Massage Mode

Another small but important feature, Spot Massage Mode, allows you to stop any massage program when the rollers hit a tender spot. This enables them to focus on an area roughly six inches in diameter from where you pressed the button.

A second button presses the chair to the massage program it was running. This allows you to give extra attention to the spots that need it most, which is fantastic.

​Body Stretch

Technically, Cozzia lists this as one of its pre-programmed massage options, but we want to discuss it separately because most companies list it as a standalone feature.

Body stretching offers one of the most powerful therapeutic benefits in the massage chair industry, providing the same advantages as chiropractic adjustment. While the airbags in the leg massage ports hold you in place, the chair slowly reclines, relieving pressure on compressed discs, which are the leading cause of chronic back pain.

If you are a chronic pain sufferer, this will almost certainly become your feature and one you’ll look forward to coming home to each day.

​Adjustable Timer

As mentioned, all the massage options, roller and airbag-based, default to a fifteen-minute duration.

One of the 388’s major selling points is vast customization, which extends to the massage timer. You can adjust the length of your massage up or down in five-minute increments to a minimum of five minutes and a maximum of sixty.

Sixty minutes is, by the way, the maximum length of time you should operate this or any massage chair. Longer than that, you run the risk of a failsafe shutdown to prevent overheating.

​Calf and Foot Massage

This is a weakness in several Cozzia models, and this one is no exception. The leg massage ports’ footwells do not have rollers. The entire calf and foot massage is rendered via airbags.

The results are acceptable, but airbags don’t do as well as rollers. If you spend several hours a day on your feet, you would probably be better served by a model that offers foot rollers and possibly calf heat. This one will leave you wanting more.

Massage Chair Color Variants

Cozzia CZ 388 Massage Chair Pros & Cons

As you can see, the Cozzia CZ 388 gets a lot right and has a lot to offer to a broad swath of the market. Having said that, there’s always room for improvement. Here are a few things we’d love to see added:

With the possible exception of the extendable ottoman, none of these omissions are deal-breakers, but the model would be stronger overall if they were included in some future updates.

Cozzia CZ 388 Review Conclusion

This is unquestionably a great design. Sure, there are a few shortcomings, as mentioned in the last section, but even considering those, this is a fantastic massage chair.

To highlight one of the model’s strongest points (the sheer number of massage combinations available), we have to say something about the Cozzia CZ 388 price.

There are just one or two models in the market today that offer more combinations, but they cost twice what the 388 lists for. When you consider that, on top of all the other great features you get, you’ll be hard-pressed to find a better value for the money.

We recommend this model to anyone, as long as you’re no taller than 6’2”.

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Official Manufacturer Support

References & Resources:

• Cozzia, Official Brand Website.
• Cozzia CZ 388 Massage Chair Manual.
• The Benefits of Shiatsu Massage Therapy: Chronic Pain, Acupuncture and Massage College.