In a Nutshell:

An excellent, top-end massage chair that offers several intriguing innovations. The Cozzia Qi Massage Chair is recommended for people who suffer from chronic back pain, can afford the high-end price and not taller than 6’2”.

Overall Massage Quality
Customization options
Ease of Use
Performance

Overall Rating

4/5

Benefits

  • S-Track Design & Quad Rollers
  • 4D Roller Technology
  • Heated Massage Rollers
  • Two advanced techniques
  • The Qi App
  • 3D Body Scan

Drawbacks

  • No Zero-G Seating Options
  • No Memory Slots
  • No Calf Heat
  • No Extension Module

Are you seeking a great, top-end massage chair with attractive features and cutting-edge innovations?

If money is no object and you’re looking for the best, then you’ll love our extended review of the Cozzia Qi massage chair.

Cozzia is not a particularly well-known brand, but it has a reputation for quality and some very strong designs. The Qi is its flagship model, and after you’ve read this review, we think you’ll agree—this is an excellent chair by any reckoning.

Cozzia Qi Massage Chair Features

S-Track Design & Quad Rollers

Starting with the basics, the Cozzia Qi chair is built around an S-Track and utilizes quad rollers. Both are current industry standards, so it’s no surprise to see them featured in a chair of this quality and price range.

4D Roller Technology

Building on the chair’s bones, the Qi also incorporates 4D Technology. Some people feel that calling it “4D Tech” is just a marketing gimmick, but there’s more to it than that.

All massage chairs that utilize an S-Track or Hybrid S/L Track design already allow their rollers to move in three dimensions. They move up/down, left/right, and in/out as they follow the natural curve of your body’s spine.

Zero G Gravity Position of Cozzia Qi Massage Chair

The addition of 4D Technology allows them to do more than this. Extension arms on the rollers can move an additional 3” away from the massage track, resulting in a deeper and more penetrating massage experience.

The Qi takes this a step further, however. Its extension arms allow for 5” of movement away from the track, something we’ve never seen in any other model. This is a great innovation that notably enhances the massage experience.

3D Body Scan

Of course, no matter how far the rollers can extend away from the massage track if they’re not hitting the sore spots on your back, you won’t have a great massage experience.

The Cozzia Qi massage chair takes a two-pronged approach to ensuring that the rollers end up exactly where you want them to be.

The first part of the solution revolves around their 3D Body Scanning Technology. Before each massage, the chair scans the body and adjusts the position of the rollers, aligning them with your pressure points.

The computer is usually pretty good at this, but it may occasionally get it wrong. When that happens, there’s a fix. Buttons on the remote allow you to manually tweak the position of the rollers and even adjust the width of the massage field, ensuring a world-class massage every time you use the chair.

3D Body Scan Report of Cozzia Qi Massage Chair

Chair Doctor

This is a feature we’ve never seen in any other chair. Like the 5” roller extension module, it is a genuine innovation and a very exciting one.

While the chair conducts a body scan, gripping the sensor on the chair arm will tell the computer to take a “snapshot” of your vitals and assign you a “Tension Score.”

This score is tracked over time and plays a role in the Cozzia Qi app, which we’ll discuss in more detail below.

For now, this is one of the “smartest” chairs on the market. It collects various information about you to create an even more satisfying massage experience. Based on your tension score, the chair will guide you toward the treatment option that will benefit you most.

Heated Massage Rollers

Heat Rollers of Cozzia Qi Massage Chair

This is another feature that enhances the overall massage experience.

Heat plus massage provides greater therapeutic benefits than massage alone. While the rollers don’t get hot, they get warm enough to provide real benefit and allow the Qi to render a more penetrating and, ultimately, more satisfying massage.

Note that there’s no way to control the temperature of the heat emanating from the massage rollers. But that’s true of the very few chairs offering this feature.

Loaded With Options

Few companies offer more choices than Cozzia; you’ll find plenty to like here. Let’s start with the massage techniques on offer, which include:

Two advanced techniques might not seem like much. But remember that these are just the options available in manual mode. The Qi offers more advanced massage styles than any other chair. However, it keeps most of them in the pre-programmed section of the menu.

Speaking of pre-programmed massages, there are a total of thirteen of them on offer. They are:

  • Relax
  • Gentle
  • Athletic
  • Vigorous
  • Stretch
  • Upper Back
  • Lower Back

All the massage options available in either mode (manual or pre-programmed) can be personalized via the Qi App. Five speed and intensity levels are available, which is a huge win and opens up a lot more massage combinations than other chairs, which typically only offer three speed and intensity levels.

Air Massage Mode

This is a feature that Cozzia often struggles with. Their implementation isn’t bad; it’s just not stellar.

Air Massage of Cozzia Qi Massage Chair

In this case, the Cozzia Qi offers 30 Second Generation Airbags strategically located in the following locations:

  • Shoulder
  • Pelvis
  • Hands & Arms
  • Feet & Calves

Thirty is significantly smaller than we’d expect in a chair at the top end of the price range. The air massage the Qi is capable of is certainly acceptable, but nothing remarkable about it.

One noteworthy detail is that you can selectively activate airbags by body region if you don’t want a full-body air massage. However, that’s insufficient to compensate for the relatively few airbags, so we feel this feature implementation is somewhat weak.

As with roller-based massages, you can customize your air massage experience via the App through five intensity levels.

Body Stretch

When you select “Stretch” from the custom massage menu, you’ll have four different stretch options. These are minor variations on the same theme. They all result in the same outcome.

The chair holds you in place via the airbags. Then, it bends you backward slowly but firmly, which takes the pressure off the discs in your spine. From a therapeutic standpoint, this has the same effect as a spinal “adjustment” you get at your chiropractor’s office.

Compressed spinal discs are the leading cause of back pain. If that’s a problem you suffer from, this is almost certainly your favorite aspect of the chair. It offers tremendous therapeutic benefits and almost immediate pain relief.

Calf & Foot Massage

Foot Rollers of Cozzia Qi Massage Chair

Most Cozzia massage chairs don’t implement this feature very well because most of their chairs don’t include foot rollers for the soles of the feet.

Happily, the Qi is the exception to this rule. The combination of foot rollers and airbags makes the calf and foot massage quite good.

Given that this is a top-end chair, we’d also like to have seen calf heat. This would have added to the therapeutic value of the feature. But the fact that they included foot rollers when they usually don’t has to be counted as a win.

Full Back Heat

Only about a quarter of the massage chairs on the market today offer back heat. Of these, the overwhelming majority feature heat in the lumbar area only. Cozzia has made a significant departure on this front, providing full back heat, which makes it a true rarity.

Back Heat Massage of Cozzia Qi Massage Chair

Again, given that this is a top-end chair, we would have expected this feature to have been implemented with precise temperature controls. But this is a minor gripe. Your whole back benefits from heat from two sources (the heating elements and the heated massage rollers) is a huge win.

If you suffer from chronic back pain, you’ll be hard-pressed to pick between this and the body stretch function.

Adjustable Timer

All massage times default to twenty minutes. It can be adjusted downward in five-minute increments (to a minimum of five minutes or a maximum of sixty minutes).

This is fine, but the industry standard is thirty-minute massages. It’s not a big deal, given that you can manually adjust the durations to suit your tastes. Nevertheless, it is interesting that they deviated from the standard on this front.

Right View with Blutooth Speakers of Cozzia Qi Massage Chair

Bluetooth Speakers

The Qi has Bluetooth speakers located on the headrest. You can connect your phone to these wirelessly and enjoy your favorite music. This is a very nice touch and exactly the kind of detail you’d expect to see in a top-end chair.

Chromotherapy

Unlike most other Cozzia models, this one has LED lights built into it. Plus, the App allows you to change their color. If you’re sitting in a darkened room and activate the light function, the soft glow will help you relax, enhancing your overall experience. It’s a small feature, but some users swear by it.

The Qi App (Surprisingly Easy To Use!)

Here’s an interesting fact that our Cozzia Qi review would not be complete without mentioning: This model doesn’t come with a remote. Instead, they’ve designed a smartphone app that controls all aspects of the chair. (Note: There are also easy-access buttons for major features located on the chair arms.)

As to the app itself, it’s well-designed and easy to navigate.

While there is a learning curve because of all the features this model offers, we did not find it overwhelming. It will probably take longer to download and install the app than to find your way to your first massage. A job very well done on this front!

Pros & Cons of the Cozzia Qi Chair

As you can see then, the Cozzia Qi is an amazing chair with much to offer.

As with anything, there’s always room for improvement. Here are a few things we felt the design was lacking:

  • Zero-G Seating Options – Given the price, we would have expected Zero-Gravity seating and three different seating positions. Its conspicuous absence is a real loss, and we regard it as a glaring weakness in the design.
  • Memory Slots – Cozzia is so good at offering more massage combinations than comparably priced chairs that we’ve commented on the lack of memory slots in reviews of other models.
    Given that this is their flagship model, we would have expected to see memory slots here, even if they left them off all their other models. Sadly, they’re absent here, too, and the design is weaker for it.
  • Calf Heat – The addition of foot rollers improved this design significantly over most other Cozzia models. But again, since we’re talking about their flagship product, we would have expected to see more. The rollers merely brought Cozzia up to par with current industry standards. They needed to do more to hit the mark here.
  • More Airbags – This is probably the biggest weakness in the Qi’s design. There’s nothing noteworthy about the feature implementation here, and there should be for the price.
  • Extension Module on the Ottoman – The Cozzia Qi will only accommodate users up to 6’2” in height. Given its price, the market for the model is already going to be fairly small. This would have been an easy way to expand the number of people considering purchasing it.

Cozzia Qi Review Conclusion

Even considering the weaknesses and limitations we mentioned above, there’s no denying that this is a fantastic massage chair. It’s expensive, and the price puts it out of reach of many users. However, if you can afford it, it’s certainly worth the asking price.

We recommend the Cozzia Qi massage chair to anyone who suffers from chronic back pain and can afford its high-end price. It’s a solid design with some exciting innovations​.


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