In a Nutshell:

A solid design with a few curious weaknesses. Lots of therapeutic value, but the 8500 X3 (also by Infinity) offers a better value. The Infinity IT 8800 Massage Chair is recommended for chronic pain sufferers. This chair is too strong for most casual or hobbyist users.

Overall Massage Quality
Customization options
Ease of Use

Overall Rating



  • Strong model overall
  • Loaded with features
  • Real therapeutic benefit


  • Lack of adjustable timer
  • Absence of intensity control
Infinity IT 8800 Massage Chair

Recommended For: Chronic pain sufferers. This chair is too strong for most casual or hobbyist users.

Check Latest Price

Unfortunately, this product has been discontinued. You can still usually find it on eBay here: For other models, check out other Infinity Massage Chairs we’ve reviewed.

Do you suffer from chronic pain?

Are you looking for a chair packed with hard-hitting therapeutic features but won’t break the bank?

You’ll be very intrigued by our Infinity IT 8800 review but not for the reasons you might first think.

While this is an undeniably good model, if your budget will allow it, there’s a better option available. Before we get to that, we’ll go over everything this chair has to offer so you’re in a position to make an informed decision.

By the end, we think you’ll agree that while this chair is very good at what it does, there are other models made by Infinity that simply do a better job.

Let’s dive right in!

Infinity IT 8800 Massage Chair Color Variants

Classic Black Variants Image of Infinity IT 8800 Massage Chair
Classic Black
Chocolate Brown Variants Image of Infinity IT 8800 Massage Chair
Chocolate Brown
Artistic Taupe Variants Image of Infinity IT 8800 Massage Chair
Artistic Taupe

Infinity IT 8800 Massage Chair Features

S-Track Design & Quad Rollers

The Infinity 8800 massage chair is built around an industry standard S-Track. Such a track allows its quad rollers to follow the natural curvature of your body’s spine, resulting in a top-quality massage.

This is an excellent beginning that puts the model on solid footing. Plus, it makes its roller-based massage comparable to all the massage chairs it competes with. That’s significant, because many of Infinity’s less expensive chairs utilize tri-rollers, which puts them at a slight disadvantage in this regard.

3D Body Scan

3D Body Scan Image of Infinity IT 8800 Massage Chair

This is another pivotal technology. While not yet an industry standard, it is quite common in chairs at this price range.

Before your massage begins, the chair takes a scan of your back. Then, it adjusts the position of the rollers to ensure they’re hitting all your pressure points.

Sometimes though, the technology misses the mark. When that happens, you can manually tweak the roller positions as well as the width of the massage field using the remote. This guarantees a world-class massage every time you use the chair.

Zero-Gravity Seating

Zero Gravity Position of Infinity IT 8800 Massage Chair

Many other Infinity IT 8800 massage chair reviews cite this as being one of the stand-out features of the model. We agree it’s a great feature. But as you’ll see, there are others we feel are significantly more important.

Why is Zero-G seating such a popular and important feature? It is due to the fact that it directly improves both comfort and the overall quality of the experience.

By reclining the user to a position such that the knees are elevated slightly above the heart, most of the body’s weight is pressing down against the rollers. This allows the chair to deliver a deeper, more penetrating massage.

The Infinity IT 8800 offers two seating positions. Both are available with one touch, which makes this a robust feature implementation.

Numerous Options (But An Unfortunate Limitation)

One of the hallmarks of Infinity designs is to provide more massage combinations than chairs it competes with. This is something most other Infinity massage chair 8800 reviews don’t give the company enough credit for. So, we want to call particular attention to it.

Massage Techniques

As you can see, it’s got the basics covered and offers one advanced massage technique. There are two things in particular to draw your attention to about this list though.

Brown Variants Image of Infinity IT 8800 Massage Chair

First is the dual action feature. It’s not a proper massage technique in and of itself. But, it allows you to select any two options and use them in tandem. This significantly expands the total number of combinations available.

Second is the music sync feature. This ties the massage rollers to the music function (covered later), moving the rollers to the beat of whatever song you’re listening to. We can’t say it does anything to enhance the quality of your massage, but some people love it.

If you haven’t had any firsthand experience with it, you’ll definitely want to experiment, mixing and matching musical styles to see if it’s right for you.

The 8800 has more going for it than just a solid mix of techniques though. It also offers pre-programmed massages.

Massage Programs

All of the massages on offer default to a twenty-minute duration, and can be customized via the remote through six different speed settings.

At the start, we mentioned an unfortunate limitation, and here it is: there’s no way to adjust the intensity of the massage you get. That seems strange on the surface of it, but on deeper reflection, the reason becomes apparent.

The Infinity massage chair 8800 was designed with maximum therapeutic benefit in mind.

The Infinity massage chair 8800 was designed with maximum therapeutic benefit in mind. And since many people want and need a powerful, deep tissue massage, that’s exactly what this chair delivers. The designers probably didn’t feel it was necessary to offer a feature that would reduce the intensity, given that reality.

Their decision makes sense in that context. But in many, if not most cases, a massage chair purchased for home use gets used by more than one person. With the absence of intensity control settings, that may not be possible with this chair. The massage is simply too strong for hobbyist or casual use.

Also, the inclusion of intensity adjustment settings would build on, and further magnify the total number of massage combinations available. Since the feature just isn’t present, the total number of combinations is significantly smaller than it could, and otherwise would be.

Because of those facts, we have to rate this as an average feature implementation, at best.

Air Massage Mode

The Infinity 8800 series massage chair features 36 airbags, which is just two fewer than its slightly more robust cousin the 8500.

Front Image View of Infinity IT 8800 Massage Chair

Infinity does a good job with the implementation of this feature. Unlike many of the chairs it competes with, it allows you to either enjoy a full-body air massage or selectively activate airbags on the following regions:

  • Upper Body (includes head, neck and shoulders)
  • Arms
  • Seat (hips and thighs)
  • Legs & Feet

In addition to this, you can further customize your experience by modifying the intensity through five different levels via the remote. While the roller massage may have been a bit lacking it its implementation, Infinity got this one right. The air massage is excellent.

Lumbar Heat

This is the first of a trio of high-value therapeutic features that collectively define the model. Heat is always a welcome addition, and lumbar heat especially so, given how many people suffer from chronic back pain.

The feature implementation is average, being in line with the other models it competes with. Binary, and with no temperature control. Nonetheless, the combination of heat plus deep tissue massage provides powerful relief.

Body Stretch

Body Stretch of Infinity IT 8800 Massage Chair

Most of the other Infinity 8800 massage chair reviews you find on the internet give the chair high marks for this feature, and with good reason. It is one of the most robust body stretches available on the market today. Arguably, only Kahuna massage chairs offer a more powerful stretch, and that’s saying something.

The body stretch function provides almost immediate pain relief by taking pressure off compressed spinal discs, which are the leading cause of chronic back pain.

If you suffer from chronic back pain, this is likely to be your favorite aspect of the chair. A genuinely excellent addition.


At first glance, we found it strange that a massage chair would offer both a body stretch and a twist function. After all, both provide the same benefit as a chiropractic adjustment, with the twist being the slightly weaker of the two.

On further deliberation, the inclusion of this feature makes a lot of sense, given the design philosophy behind the chair.

The strength of the twist can be adjusted via the remote through three different intensity levels. However, even at its strongest setting, it is still significantly weaker than the stretch.

The overall effect of the two features combined is to provide a whole range of spinal adjustment therapy that can serve people with a variety of needs, which makes it absolutely brilliant.

We were extremely impressed. It is the combination of heat, stretch, and twist, all in the same chair, that makes this one of the best therapeutic options on the market today.

Calf & Foot Massage

The Infinity 8800 chair renders its calf massage via airbags. On the other hand, its foot massage is rendered via a combination of airbags and foot rollers at the bottom of the foot wells.

This is slightly different than many of its competitors, which typically don’t utilize airbags as part of the foot massage. (Inada massage chairs being the most notable exception here.) This gives the 8800 a marginally better calf and foot massage than most of its competitors. But, the difference isn’t compelling.

Even so, if you spend several hours a day on your feet and the quality of the foot massage really matters to you, this chair will give you a better massage than most others in its price range.

MP3 Support

This isn’t a critical feature, but it’s highly popular, and always welcome.

The implementation is average in this instance. It has a USB port allowing you to connect your device to the two speakers in the headrest. This enables you to enjoy your favorite music while getting a massage and utilize the chair’s music sync feature.

(Fairly) Simple Remote

Controller Image of Infinity IT 8800 Massage Chair

Even though the IT 8800 has a robust feature set, the included remote is well designed and logically laid out. All the controls are easy to find. You won’t have to hunt through complex nested menus to access the features you want.

While it’s true that there’s a learning curve here, it’s not a particularly steep one. You can be enjoying your first massage in a matter of minutes. A job very well done by the folks at Infinity!

Pros & Cons of the Infinity IT 8800 Massage Chair

As you can see from our Infinity IT 8800 review to this point, it’s a strong model overall, and loaded with features that provide real therapeutic benefit.

Having said that, there are a few things it doesn’t or can’t do. Chief among them are the lack of an adjustable timer and the absence of intensity control.

Functionally, the 8800 is virtually identical to the 8500. It also suffers from the same core issue of not allowing adjustments to intensity. If your budget will allow it, you would be better served by purchasing the IT 8500 X3 instead.

The 8500 offers all the same basic features, plus a number of enhancements that make it one of the best values on the market today.

Infinity IT 8800 Massage Chair Conclusion

While the Infinity deluxe massage chair 8800 is an excellent chair by any reckoning, we don’t recommend it unless you just can’t afford the X3 mentioned above.

Not only does the X3 accommodate users up to 6’4” in height (vs. 6’2” in the 8800), but it offers several other great enhancements, not the least of which is the still missing intensity adjustment feature.

Official Manufacturer Support