Infinity Massage Chair Riage Review

Infinity Riage Review
  • Number of Airbags
  • Overall Massage Quality
  • Customization Options
  • Ease of Use
4.6

Summary

Experience human-like massage with the Infinity Massage Chair Riage. Recommended for people who need immediate relief from chronic back pain as well as calf and foot pain.

Infinity Massage Chair Riage Review - Chair Institute

Infinity Riage Massage Chair

Do you suffer from chronic back pain? Are you looking for a feature-rich massage chair that won’t bust your budget?

If you answered yes to any of these questions, then you’re going to be very interested in our Infinity Riage review.

The first thing you should know is that the Riage line consists of the base model and the X3, which is a small upgrade that adds some important capabilities to the chair. If you can afford the extra few hundred dollars, you’ll probably want the upgraded X3. Nevertheless, both chairs are excellent and either would serve you well.

An Overview of the Infinity Massage Chair Riage

In the sections that follow, we’ll cover every feature both models offer in detail, starting with the base model, then moving to the X3 to outline what it adds to the equation.

The first thing you should know is that the Riage line consists of the base model and the X3, which is a small upgrade that adds some important capabilities to the chair. If you can afford the extra few hundred dollars, you’ll probably want the X3, but both chairs are excellent and either would serve you well.​

Before we do that though, let’s start with an overview in table form, so you can compare them at a glance. Here they are:

Infinity Riage Massage Chair Models 

Infinity Massage Chair Riage Black Side - Chair Institute

Infinity Riage

Infinity Massage Chair Riage X3 Brown Side - Chair Institute

Infinity Riage X3

Number of Airbags

38

38

Roller Speeds

6

1

Roller Intensity Adjustments

1

5

Lumbar Heat

Yes

Yes

Twist Function

Yes

Yes

Bluetooth Compatible

Yes

Yes

4D Roller Technology

No

Yes

Optional App Control

No

Yes

Color Variants

Classic Black, Chocolate Brown,
and Artistic Taupe

Classic Black, Chocolate Brown,
and Artistic Taupe

Now, let’s take a look at the features that drive and define the models.

Infinity Riage Chair Features

​Hybrid L/S-Track Design & Quad Rollers

All the Infinity Riage massage chair reviews you read will probably mention this first, and with good reason.

The Hybrid L/S-Track is superb, giving you a more satisfying massage than the standard S-track because, in addition to allowing the quad rollers to follow the natural curve of your spine, the track also extends beneath the seat, where the rollers can also massage your glutes and thighs.

This represents the cutting edge of massage chair technology, and at some point, it will probably become an industry standard. For now, though, it is a mark of distinction and any chair you find that utilizes a Hybrid track should be given special consideration.

3D Body Scan

While the Hybrid-Track is an excellent start, no massage is going to be very good unless the rollers manage to hit the sore spots on your back. That’s where the Body Scanning Tech comes in. Before your massage begins, the chair takes a scan and adjusts the position of the rollers according to your body shape.

That works most of the time, but now and then, the tech doesn’t get it quite right, and in those cases, Infinity also provides buttons on the remote that enable you to manually tweak both the roller position and the width of the massage field, guaranteeing a world-class result, every time.

Zero-Gravity Seating

Infinity Massage Chair Riage Zero Gravity - Chair Institute

This feature was inspired by NASA, and it really does make you feel weightless, adding to your comfort.

It’s real strength, however, is the fact that by reclining to a position where the knees are slightly higher than the heart, most of the body’s weight presses down against the rollers, resulting in a deeper and more penetrating massage.

Both variants of the Riage offer not one, but two Zero-G positions, giving you more options, which is always a good thing.

Limited Customization OPtions

The Infinity Riage chair is a bit different from many other models the company sells. The number of massage combinations is only about average as compared to other chairs in its price range. Most of Infinity’s other models tend to offer more.

Regarding available techniques, you get:

This certainly isn’t bad, but there’s nothing remarkable about it. Only one advanced style (Shiatsu), but it’s an excellent one. The Music Sync feature is interesting but can’t be considered an actual technique.

Infinity Massage Chair Riage Taupe Front - Chair Institute

It works by tying into the MP3 module (discussed below), and syncing the movement of the rollers to the rhythm of whatever music you’re listening to. People tend to either love this or despise it, so try it for yourself and experiment with a few different musical styles to see if you’re happy with the results.

Your options expand a good bit thanks to the generous number of pre-programmed massages the Riage includes. 

Massage​ Programs

  • Extension (This is the stretch feature, which will be covered later)
  • Working Relief
  • Sports Refresh
  • Rest and Sleep
  • Neck and Shoulder
  • Waist and Spine

At the start of this section, we mentioned a limitation. That limitation takes the form of the absence of massage intensity settings. The base model does allow you to adjust the speed of the rollers, but there’s no way to change the default intensity.

This is curious because the Riage is not a deep tissue massage chair.

We’ve seen Infinity use this approach on deep tissue, therapeutic chairs, because those are crafted specifically for chronic pain sufferers, and the people who use those chairs typically need as strong a massage as they can get.

It’s unclear why intensity adjustment was left off of this model, but as we’ll talk about later, it is an oversight they corrected in the X3 variant. As it stands, we regard this as an average feature implementation.

Air Massage Mode

With 38 Second Generation Airbags, the Riage (both models) delivers an excellent air massage that can be modified via the remote through five different intensity levels.

Even better, this design allows the user to either enjoy a full-body massage or selectively activate airbags by body region. These are:

  • Back
  • Waist
  • Shoulder
  • Arms
  • Glutes
  • Calves
  • Feet

This helps expand the total number of massage combinations the chair makes available and is an excellent feature implementation.

Lumbar Heat

This is the first of several features included in the Riage that offers substantial therapeutic value. Lumbar heat plus massage provides soothing relief to anyone who suffers from chronic lower back pain.

In most models, the heat function would probably wind up being your favorite aspect of the chair. In this one, it’s just one of a constellation of features designed to make you feel better, and you’ll be hard-pressed to choose between them.

Calf & Foot Massage

The Riage gets extremely high marks for this feature. It utilizes a combination of airbags and foot rollers, which is pretty standard, but here’s where it gets interesting:

Infinity Massage Chair Riage Calf n Foot - Chair Institute

Unlike most other massage chairs on the market, there are quad rollers in the foot wells, just like there are in the back of the chair.

Even better, these are designed to render a Shiatsu-style massage to your feet, giving you a glorious combination of squeezing, kneading and rolling you can customize through three levels of intensity from the remote.

If you spend several hours a day on your feet and are looking for a model that provides maximum relief, then look no further than the Riage. You’ll be hard-pressed to find a better foot massage even in chairs that cost twice as much. It’s that good!

(Sort of) Adjustable Timer

Infinity’s implementation here isn’t perfect, but given that less than half the massage chairs on the market today offer any kind of time adjustment, we still have to give the company high marks here.

All massage options default to a standard duration of twenty minutes, and can, at user option, be modified to either ten or thirty minutes. It’s not fine-grained control but is enough flexibility to satisfy most users.

Spot Massage

This is a small feature, but crucial to those who suffer from chronic pain.

Any time the massage rollers hit an especially tender area, just hit the “spot” button, and it will interrupt the current program. The rollers will focus on a field within a six-inch radius from their position at the time the button was pressed. This is an excellent way to work those stubborn kinks out!

Infinity Massage Chair Riage Brown Side Face - Chair Institute

Body Stretch

Listed as one of the pre-programmed massage options, the body stretch offered by the Riage is quite robust and not designed for casual users.

If you suffer from chronic back pain, however, this feature will provide almost immediate relief by taking pressure off compressed discs in your spine in much the same way that a chiropractic adjustment does. This is hands down the strongest therapeutic feature in the design.

Twist Function

The combination of body stretching and a twist function is a hallmark of several Infinity designs, and the two features have tremendous synergy.

Twist offers the same essential benefits as the body stretch, but in a milder form, so if you find the stretch to be too intense for you, use this instead.

Rocking (“Swing”) Function

While this feature does not provide any direct therapeutic benefit, it will help you relax. You can activate a gentle rocking feature to accompany most massage options. Add music (covered in the next section), and it just might relax you to the point that it puts you to sleep.

Infinity Massage Chair Riage Bluetooth - Chair Institute

Bluetooth Compatible

The Infinity Riage massage chair is even Bluetooth compatible, which enables you to wirelessly connect your phone with the speakers built into the headrest, so you can enjoy your favorite music while you’re getting your massage.

Note: You’ll need to take this step if you want to activate the chair’s music sync feature, mentioned above.

Easy To Use Remote

Despite the fact that this model is loaded with features, the remote is very well laid out and intuitive. It does take some time to fully master the chair, but you can be enjoying your first massage in a matter of minutes.

You can tell that the company put some serious thought into button placement, making everything intuitive and easy to find.

Infinity Massage Chair Riage Controller - Chair Institute

Infinity Riage Dimensions

We’ve gotten a few questions about this, so we wanted to make a point to mention it in our review.

The dimensions of the chair are as follows:

Upright

  • Length: 56”
  • Width: 33.5”
  • Height: 47”

Reclined

  • Length: 74”
  • Width: 35.5”
  • Height: 37”

The chair weighs 275 pounds.

Infinity Riage Massage Chair Manual

We’ve provided links to both the base model and the X3 upgrade, and while the manuals are helpful to a point, you will notice a bit of a language barrier.

Some of the phrasing is awkward and cryptic, so whichever model you select, you can’t always rely on the manual to answer any questions you have – at least not in a way that won’t leave you scratching your head.

Things the Infinity Riage X3 Adds

As you can see, the Riage base model brings a lot to the table. The Infinity Riage X3 is a marginal upgrade that costs a few hundred dollars more but adds some compelling features for the money. We’ll go over them just below.

Infinity Massage Chair Riage X3 4D Tech - Chair Institute

3D/4D Roller Technology

Our Infinity Riage X3 review wouldn’t be complete without making special mention of this, as it is the first of two significant upgrades.

The manual refers to this as “3D Roller Technology, ” but all modern massage chairs are already 3D because the S-Track allows the rollers to move along the X-, Y-, and Z-axis. Most other manufacturers refer to this as 4D Technology, so we wanted to draw your attention to it.

What this means is that the rollers are mounted on extension arms that allow them to move an additional 3” away from the track, which results in a deeper and more penetrating massage.

This is an excellent feature but would be even better if the Riage was a true deep tissue massage chair. As it stands, you’ll notice an improvement in the overall experience, but it won’t be a particularly large one.

Five Levels of Intensity Adjustment

The second of the big improvements the X3 offers, this one, you’ll truly love, because it offers you the option of modifying the massage intensity across five levels via the remote.

A couple of things to note here. First, it’s easy to understand why Infinity selected five intensity levels because that matches the adjustment options available in air massage mode.

Second, though, and this is curious – the company removed the option to adjust the roller speed. They swapped one feature for the other (note – the base model allowed six different speed adjustments, but no way to modify intensity).

We’re not sure why they didn’t just make both available, but if we had to pick one or the other, we’d pick intensity every time, so we’re very glad to see this.

Partial Massage Modes

This isn’t as big an addition as the other two we’ve talked about, but it’s still pretty significant and expands the total number of massage options available.

Consider this to be a “super spot” massage, with options for the upper, middle and lower back that will focus the rollers on those regions, covering approximately one-third of your back in each instance.

(Optional) Control App

Infinity Massage Chair Riage X3 Control App - Chair Institute

This trend is just starting to catch on, but we think it will eventually wind up being an industry standard.

Infinity has developed apps for both the iPhone and for Android devices. You can download whichever one is applicable for you, and use your smartphone to control the chair.

You’ll have access to all the features the chair has to offer, and you’ll find that from a navigation standpoint, the app offers a superior experience compared to the remote. Once you try it, it will probably become your preferred method of controlling the chair.

​Pros & Cons of the Infinity Riage Massage Chair

Both of the models in the Riage line are excellent, but there’s always room for improvement.

Our hope is that in some future upgrade, the company will offer both speed and intensity adjustments. Also, since the Infinity Riage series was clearly designed with chronic pain sufferers in mind, we find it a bit of a mystery why neither model offers a real deep tissue massage.

In fact, given how closely related the two chairs are, we’re not even sure why the base model still exists. The X3 isn’t priced significantly higher, and the features it offers makes it a slightly superior chair.

The only other thing we’d like to see added here is an extension model for the Ottoman. As it stands now, the chair will only accommodate users up to 6’2” in height.

Infinity Riage Massage Chair Reviews Conclusion

No matter how you slice it, these are good chairs, but they’re not as well focused as some of Infinity’s other models.

Nonetheless, there’s a lot to like here.

People who spend several hours a day on their feet will be thrilled with the superb calf and foot massage. Moreover, there are enough therapeutic features to make it a solid choice for anyone who suffers from chronic back pain.

For either of these groups, we would recommend the Riage without reservation.


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References & Resources


  • Chair Institute
  • January 6, 2019
  • Infinity

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