Litebox ONE Smart Pedicure Chair Review 2024

Unfortunately, this product has been discontinued. Check out other Massage Chairs we’ve reviewed.

If you own a spa or salon that sports a modern or futuristic look, then you may find that your selection of pedicure chairs is somewhat limited. Simply put, most chairs don’t fit the modern/futuristic aesthetic.

That’s not the case with the Litebox ONE. As you’ll see in the sections below, it has a lot going for it. While it’s true it’s not perfect, the same can be said of every other pedicure chair on our site, so in the end, it comes down to finding the chair with the “right” mix of client— and customer-oriented features that best meet your needs.

Let’s jump right in and see what this one can do!

Key Features of the Litebox ONE Smart Pedicure Chair

Footprint and Aesthetic

The first thing you’ll note about the Litebox ONE is that it’s a fairly sizeable piece of equipment, although a sharp eye will note that it’s a shade smaller than some of the others we’ve reviewed on this site. The base measures 50.5” x 27.75” x 18.5”, and the chair itself measures 33” x 29” by 38.5”. It weighs in at 190 pounds, which is roughly the middle of the pack.

The second thing that will catch your eye is its styling. As we mentioned in the introduction, it’s got a delightful, sleek, modern-to-futuristic look. While it’s not for everyone, those fond of the aesthetic will be thrilled.

While we love the aesthetic, we were disappointed by the relative lack of color customization options. There are only two bowl color options (gold reflections and crystal reflections) and three upholstery color options (red, cappuccino, and cream).

While this isn’t awful, plenty of other chairs on the market today offer a much greater degree of customization.

Technician-Centered Features

The ONE Smart Chair isn’t just pretty, though. It’s got tons of great features designed to make the lives of your technicians easier, which in turn makes your operation faster and more efficient. The more clients you can serve during a day, the healthier your bottom line looks, and this chair was designed with that in mind.

One of the coolest features you won’t find on other models is that this chair sports LED lights that can be activated to direct your clients to the active chair. It’s a small feature, but you’ll be amazed at its effectiveness.

In addition to that, you’ll find things like auto-fill sensors on the foot bowl, which means your techs don’t have to worry about closely monitoring the water level; an auto draining feature which allows your techs to drain the foot bowl with the touch of a button; and an adjustable footrest so your technicians aren’t breaking their backs to do their work. It’s a pipeless chair, too, which means that long-term maintenance and sanitation is a snap.

In short, this chair has (almost) everything your techs need to make their lives easier. If we found one shortcoming, it was the lack of on-chair storage, so your employees will need to access their supplies from a nearby location. We love chairs that offer built-in storage, which further improves workflow, but unfortunately, this one lacks.

Client-Centered Features

The ONE Smart Chair doesn’t leave your clients wanting for comfort either. The chair itself comes with a built-in pillow and is reasonably comfortable. It’s not something you’d want to nap in all afternoon, but then, you don’t want your clients doing that anyway, and it offers perfectly acceptable comfort for the time they’ll be spending in it.

Its two most noteworthy features both center around massage. Massage jets in the foot bowl and stationary massage nodes in the chair’s seat back offer a standard, vibration-style massage, both of which can be controlled by the client via remote.

Given that only a minority of pedicure chairs on the market today offer back massages, we were beyond thrilled to see them present in any form. They’re something that will keep your clients coming back for more.

Pros & Cons of Litebox ONE Smart Pedicure Chair

As you can see, there’s much to like about the Litebox ONE. To summarize what we’ve talked about so far, its main strengths are:

The weaknesses we’ve mentioned thus far aren’t deal-breakers, but include:

As we mentioned, only a minority of pedicure chairs offer massage. The fact that it’s present in any form is a win. But the full truth is that a vibration-style massage isn’t exactly world-class. The chair would have ranked even higher if it had included a more robust, dual—or quad-roller-based massage. 

The biggest potential drawback, though, is the surprising number of customer complaints on various forums around the web. It seems that Litebox had some genuine struggles with post-sales customer service and support in the past.

It should be noted that most of the complaints are at least two years old, which indicates they’ve solved their support issues, but it’s something to be aware of. After all, it’s a high-tech piece of equipment. Inevitably, something is going to break. If you can’t get adequate support, that will be problematic.

Finally, the number of high-tech features the chair offers does increase the slope of the learning curve. While it’s not severe, and your techs will have no particular trouble mastering its use, you will find that it takes a bit more practice to learn than other models.

Litebox ONE Smart Pedicure Chair Review Conclusion

So where does that leave us?

Overall, we really like the Litebox ONE Smart Pedicure Chair. It’s a great chair that offers a superb mix of features for both clients and techs. Most of its negatives are relatively minor, though the past customer service issues may give you pause.

We recommend the chair, but we caution that your mileage may vary depending on the quality of the post-sales support you receive.

Recommended Reading

Pibbs PS93 Footsie Pedicure Spa Review

Check out our review of the Pibbs PS93, a low-cost pedicure chair that nails the basics and offers great value.

Paris Double Bench Spa Pedicure Chair Review

We reviewed the Paris Double Bench, a great choice for medium to large spas or salons with refined aesthetics.

References & Resources

• ​The Difference in Massage Types, Homedics.
• Spas: the Risks and Benefits, WebMD.
• Improving Blood Flow to the Feet, Diabetes Self-management.